This guide will walk you through the different ways to Cancel Tastecard Subscription, whether online, by phone, or using the ScribePay app. You’ll also learn about the steps to ensure your cancellation is confirmed.
Tastecard is a discount card that offers great savings at various restaurants across the UK and Ireland. Many people use it to enjoy discounts on dining, takeaways, movie rentals, and other attractions.
However, for those who no longer wish to continue their subscription, canceling it can sometimes be confusing.
1. Why You Might Want to Cancel Tastecard Subscription
While Tastecard offers fantastic discounts, there are several reasons why you may decide to cancel your subscription. Maybe you’re not dining out as often, or you feel that the savings don’t justify the cost. In other cases, you might be encouraged to spend more than usual just to make use of the card, which may not be beneficial in the long run.
Whatever your reason, canceling your Tastecard can help you avoid automatic renewals and unnecessary charges.
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2. How to Cancel Tastecard Subscription Online
The most straightforward way to cancel your Tastecard subscription is through their website. Here’s how you can do it:
- Log in to Your Account: First, go to tastecard.co.uk and log in using your username and password.
- Go to the Cancellation Page: Once logged in, navigate to the cancellation page.
- Fill in Your Details: You’ll need to provide your full name and Tastecard membership number.
- Give a Reason: Tastecard will ask for a reason for your cancellation. Choose the option that best applies to you.
- Submit Your Request: After filling in the required details, click the “Cancel my membership” button.
Once completed, you’ll receive a confirmation email. If you don’t receive an email within an hour, it’s essential to contact Tastecard customer service to ensure your cancellation went through successfully.
3. How to Cancel Tastecard Subscription by Phone
If you prefer speaking to someone directly, you can cancel your Tastecard subscription by phone. This option is available Monday to Friday from 9 AM to 5 PM. Here are the steps:
- Dial 0800 5677 242: This is Tastecard’s customer service number for cancellations.
- Provide Your Information: When you get through, provide your full name and membership number.
- Request Cancellation: Clearly inform the representative that you’d like to cancel your subscription.
- Confirmation: Ask for an email confirmation of the cancellation.
4. Cancel Tastecard Subscription via the ScribePay App
If you have the ScribePay app, canceling your Tastecard subscription is even more convenient. Here’s how to do it:
- Open the ScribePay App: Log in and select your Tastecard subscription from the list of services.
- Select Cancel Subscription: Once you’re on the subscription page, choose the option to cancel.
- Confirm the Cancellation: Follow the prompts, and you’ll receive a confirmation email shortly.
This method is quick, and it saves you the trouble of logging into the Tastecard website or calling their customer service.
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5. What Happens After You Cancel Tastecard Subscription?
One of the common questions after canceling a Tastecard subscription is, “When will my account close?” Here’s what you can expect:
- Free Trial Period: If you cancel during a free trial period, your access to Tastecard’s discounts will end immediately.
- Active Subscriptions: For paid subscriptions, you’ll still be able to use your Tastecard until the end of your current billing period. No further charges will be made after your cancellation.
- Confirmation Email: Tastecard will send you an email confirming your cancellation. It’s important to keep this for your records.
If you don’t receive a confirmation email, be sure to reach out to their customer service team. Sometimes, cancellations can take a little longer to process, so it’s essential to follow up.
6. Troubleshooting Cancellation Issues
If you’re having trouble canceling your subscription, there are a few steps you can take:
- Check the App or Website: Sometimes, the cancellation button may not be visible on your subscription page. This can happen if your subscription is already set to end or has been canceled.
- Contact Customer Support: If the cancellation button is missing or not working, click the “Contact Us” option in the app or website to speak with their support team.
- Timing: Keep in mind that Tastecard restricts cancellations on the morning of your renewal date, so plan to cancel before that.
7. Refund Policy
Tastecard does not provide refunds for payments taken before the cancellation. If you cancel after a payment has been made, you’ll still be able to use the service until the end of your current subscription period, but no further refunds will be issued. It’s always a good idea to cancel well before your renewal date to avoid unexpected charges.
8. Cancelling Employee Benefit Subscriptions
For those who signed up for Tastecard through an employee benefit program, the process is slightly different. You’ll need to contact your HR team within 14 days of signing up to cancel. Be sure to reach out to them directly for assistance with cancellation.
9. Key Points to Remember About Cancellation
Here’s a quick overview of what to keep in mind when canceling your Tastecard subscription:
| Method | Contact Info/Link | Details |
|---|---|---|
| Online | tastecard.co.uk | Log in, go to the cancellation page, fill in your details, and confirm the cancellation. |
| By Phone | 0800 5677 242 | Call Monday to Friday, 9 AM to 5 PM. Provide your membership number and confirm cancellation. |
| ScribePay App | ScribePay App | Open the app, find the Tastecard subscription, and select “Cancel Subscription.” |
| Employee Benefit | HR Team | Contact your HR team within 14 days of signing up to cancel. |
10. Frequently Asked Questions
Q1: Can I cancel during the free trial period?
Yes, you can cancel during the free trial period, but you will lose access to all discounts immediately upon cancellation.
Q2: What if I don’t get a confirmation email after canceling?
If you don’t receive a confirmation email within an hour, reach out to Tastecard’s customer service to ensure your cancellation went through.
Q3: Can I cancel on the day of my renewal?
No, it’s advised to cancel before your renewal date. Tastecard restricts cancellations on the morning of your renewal while the payment is being processed.
Q4: Will I lose access immediately after I cancel?
If you’re in a paid subscription, you’ll still have access to your Tastecard benefits until the end of your current billing period.
Q5: Is it possible to get a refund?
Unfortunately, Tastecard does not offer refunds for payments already made before the cancellation request.
Conclusion
Canceling your Tastecard subscription is a simple process, whether you choose to do it online, by phone, or through the ScribePay app. Always remember to check for a confirmation email and keep it for your records. If you face any issues, don’t hesitate to reach out to their customer support team.
Whether you’ve enjoyed the savings or found that it’s not for you, canceling ensures you won’t be charged for a service you no longer use.