
Here’s a detailed guide on how to cancel Apple Card effectively. Apple Card, a credit card issued by Goldman Sachs, is designed to integrate with the Wallet app on iPhones. It offers easy access to transactions and rewards, but sometimes, you may need to cancel it for various reasons.
Whether you’re concerned about fees, switching to another card, or simply don’t need it anymore, you can cancel your Apple Card at any time. However, you should understand the terms and conditions before you proceed.
Can You Cancel an Apple Card Anytime?
Yes, you can cancel an Apple Card anytime. Apple makes the cancellation process straightforward. However, there are certain aspects you need to be aware of, such as how the cancellation may impact your credit score and how it will reflect on your credit report.
When you cancel your Apple Card, your payment history, credit utilization, and other account information will be reported to the credit bureaus. Closing your Apple Card account won’t directly affect your credit score, but it could have an indirect impact. For instance, your credit score might decrease if your overall available credit is reduced.
Important Considerations Before Canceling Apple Card
- Check Your Balance: Make sure your outstanding balance is cleared before you proceed with cancellation. You can check your balance by selecting your Apple Card in the Wallet app and reviewing recent transactions or statements. If you have any remaining balance, you’ll need to pay it off first.
- Remove from Auto-Payments: Ensure that you remove your Apple Card from any automated bill payments, such as utilities or subscription services. You don’t want to miss a payment after canceling the card.
- Apple Card Family Participants: If you use Apple Card Family, you can remove a participant without canceling the card. However, you cannot remove a co-owner without canceling the entire card and closing the account.
How to Cancel Apple Card
There are several ways you can cancel your Apple Card, depending on your convenience. Each method is simple, but you should ensure that you have all your account details and have cleared any outstanding balance.
1. How to Cancel Apple Card via Wallet App on iPhone

The Wallet app is one of the easiest ways to cancel your Apple Card. Here are the steps:
- Step 1: Open the Wallet App
Unlock your iPhone and open the pre-installed Wallet app. - Step 2: Select Your Apple Card
Tap on your Apple Card to view details such as balance and transactions. - Step 3: Access Card Options
Tap on the ellipsis icon (three dots) in the top-right corner to access more options. - Step 4: Scroll Down to Find Help
Scroll down to the “Help” section and tap on “Message” to contact Apple Support. - Step 5: Request Cancellation
Send a message to Apple Support requesting the cancellation of your Apple Card. They will guide you through the process and confirm the cancellation.
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2. Canceling Apple Card by Calling Apple Support
Another straightforward method to cancel your Apple Card is by calling Apple Support.
- Step 1: Prepare Your Apple Card Information
Make sure you have your Apple Card details and Apple ID ready. Ensure your balance is cleared. - Step 2: Call Apple Support
Dial 1-877-255-5923, which is the dedicated number for Apple Card support. - Step 3: Request Cancellation
Inform the representative that you want to cancel your Apple Card. They will guide you through the process and confirm the cancellation after verifying your identity.
3. How to Cancel Apple Card via Apple Card Website

If you prefer using the website, follow these steps:
- Step 1: Visit the Apple Card Website
Go to the Apple Card website and sign in using your Apple ID. - Step 2: Access Account Settings
Navigate to “Settings” or “Account Management” and select the option to manage your account. - Step 3: Contact Support
Use the live chat feature or follow the instructions to cancel your card directly from the website.
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4. How to Cancel Apple Card via Apple Support App
You can also use the Apple Support app to cancel your Apple Card.
- Step 1: Open the Apple Support App
Log in with your Apple ID, which is linked to your Apple Card. - Step 2: Select Apple Card
From the list of your Apple devices and services, choose your Apple Card. - Step 3: Request Cancellation
Request help from Apple Support via the app and complete the cancellation process.
5. How to Cancel Apple Card via Mail (Goldman Sachs)
Apple Cards are issued by Goldman Sachs, and you can also cancel your card by mailing a formal request.
- Step 1: Write a Request
Draft a formal letter to Goldman Sachs with your full name, Apple Card account number, and a statement requesting cancellation. - Step 2: Send to Goldman Sachs
Send the letter to the following address:
Goldman Sachs Bank USA
Lockbox 6112
P.O. Box 7247
Philadelphia, PA 19170-6112 - Step 3: Wait for Confirmation
It may take several days or weeks for the account to be closed, depending on mail processing times.
Apple Card Customer Service
To get more information and check your eligibility, reach out to an Apple Card Specialist at (877) 255-5923 or through the Wallet app. On your iPhone, open the Wallet app, select Apple Card, and type a message like, “I would like to learn more about payment assistance plan options.”
Additional Methods for How to Cancel Apple Card
Conclusion
Canceling your Apple Card is a straightforward process, but it’s essential to understand the steps involved and the potential impact on your credit score. Whether you choose to cancel via the Wallet app, website, or by calling Apple Support, ensure that your balance is paid off and that you’ve removed the card from automated payments.
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