6 Easy Steps To Cancel Order on Meesho

How to Cancel Order on Meesho
Cancel Order on Meesho

Meesho has an influence on the Indian e-commerce scene boasting over 600,000 sellers and reaching 28,000 pincodes. Customers can buy everything from clothes and household items to gadgets on this platform. I shop on Meesho often and have no problems. But sometimes, I’ve had to cancel my order. In this article, I’ll walk you through how to Cancel Order on Meesho without any fuss, based on what I’ve learned.

Meesho lets you buy stuff straight from suppliers through its app. The app is user-friendly and offers loads of product types. I’m a frequent Meesho shopper, and while most of my buys go , there’ve been times when I’ve changed my mind after ordering. The good news is, Meesho makes it a breeze to cancel orders, and I’ll show you how to do it.

My Experience when Cancel Order on Meesho

One night, I bought a dress from Meesho. When I woke up the next day, I realized it wasn’t quite right for me. , I had no trouble canceling the order. Here’s what I did to cancel it:

How to Cancel Order on Meesho Before It’s Shipped

Cancelling an order before it is shipped is the easiest. If you change your mind soon after ordering, follow these steps:

1. Open the Meesho App:

I started by launching the Meesho app on my smartphone.

Open the Meesho App

2. Go to the Orders Section:

Next, I navigated to the “Orders” section within the app. This section lists all your current and past orders.

Go to the Orders Section

3. Select the Order:

I found the dress I ordered and tapped on it to open the order details.

Select the Order

4. Click the Cancel Button:

Meesho offers a simple ‘Cancel’ option at the bottom of the order screen. I clicked on it.

Click the Cancel Button

5. Choose a Reason:

The app then prompted me to select a reason for cancellation from a dropdown list. After selecting my reason, I proceeded to the next step.

Choose a Reason

6. Confirm Cancellation:

Finally, I confirmed the cancellation. Meesho instantly displayed a message that my request was accepted.

In my experience, Meesho is quick with this process. You don’t have to worry about any cancellation fees, and your money will be refunded in the same method you used to pay.

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Cancel Order on Meesho Through the App

  1. View Your Orders: Open the app and go to the “Orders” section.
  2. Select the Order: Find the shipped order you wish to cancel.
  3. Click Cancel: The cancellation button will still be visible. After clicking on it, I selected the reason for cancelling.
  4. Tap Cancel Product: I confirmed my cancellation, and the app displayed a notification that my request was accepted.
Cancel Order on Meesho

Contact Customer Care for Help

There was also an instance when I needed to cancel a shipped order through customer service. It wasn’t as straightforward, but here’s how I did it:

  1. Dial Customer Care: I called Meesho’s helpline number, 080–68878782, 080 61799600 and provided my order details.
  2. Provide Necessary Information: The customer care agent asked for the order number and other details.
  3. Cancellation Confirmation: After providing the information, the agent successfully cancelled the order for me, and I received a confirmation message.

This option works well when you’re not able to cancel the order through the app or if you need assistance. Meesho’s customer care team was helpful and efficient when I called them.

Email Support for Order Cancellation

You can also cancel your order after it’s shipped by email. I used this method once when the app wasn’t working right.

Send an Email to Meesho Support: I sent an email to help@meesho.com with all the needed info, like my order number and what I bought.

Wait for a Confirmation: In less than a day, I got an email saying my order was cancelled.

This way works well if you like to write things out or if the app is acting up.

How to Get a Refund from Meesho

After I canceled my order, I wanted to know about getting my money back. Meesho has straightforward policies on refunds. Here’s what I found out from my own experience:

  • Refund Policy: Meesho gives refunds when sellers allow returns. I make it a point to check if I can return a product before I buy it. You can’t get your money back for items marked “non-returnable.”
  • Return Window: You have 7 days to return stuff on Meesho after you get it. To return something, it needs to be unused and in its original packaging.
  • Refund Method: After they process your return, Meesho sends your money back the same way you paid. In my experience, refunds show up in a few days, and they don’t charge you for canceling.

In case of any issues, contacting customer care or sending an email is also helpful.

Meesho’s Return and Exchange Policy

I had an experience with Meesho’s return policy when I ordered a pair of shoes that didn’t fit. Here’s how the process worked for me:

  1. Cancel Before Shipment: If you cancel the order before it’s shipped, Meesho will immediately initiate the refund process. I received my refund quickly without any hassle.
  2. Return After Delivery: In case the order is shipped but not delivered, you can still cancel it. Meesho will convert it into a Return to Origin (RTO), and your refund will be processed.
  3. No Cancellation Penalty: Meesho does not charge any penalty for cancellations or returns, which makes the shopping experience stress-free.

In some cases, Meesho may waive the return shipping fee if the reason for return is legitimate. For example, when the shoes didn’t fit, I wasn’t charged for the return shipping.

Meesho order cancellation charges

Meesho generally offers a flexible cancellation policy for buyers, with no direct charges for most cancellations. However, return shipping costs might apply if you’ve already received the product. For sellers, there are penalties in place to discourage unnecessary cancellations and ensure compliance with platform rules.

FAQs

How can I complain on Meesho?

You can file a complaint on Meesho through the following methods:App or Website: Go to your orders section, find the order you want to complain about, and select the “Raise a Complaint” option.
Customer Support: Call 080 61799600 or email Meesho’s customer support.

How do I connect to Meesho?

You can connect with Meesho through their app or website. You can also contact their customer support.

Does Meesho call you?

Yes, Meesho may call you for various reasons, such as order updates, customer satisfaction surveys, or to address complaints.

Are there fake sellers on Meesho?

While Meesho takes steps to prevent fake sellers, it’s always a good idea to exercise caution when dealing with new or unfamiliar sellers. Check seller ratings and reviews before making a purchase.

Why is Meesho delivery late?

Delivery delays can occur due to various reasons, such as logistical issues, seller delays, or unforeseen circumstances. If your order is significantly late, you can contact Meesho’s customer support.

How to get Meesho seller id?

To become a seller on Meesho, you need to create a seller account. Once your account is approved, you will be assigned a seller ID.

Conclusion

Cancel Order on Meesho is simple, whether before or after the order is shipped. From my personal experience, I’ve found the platform to be user-friendly with responsive customer service. Whether you cancel via the app, customer care, or email, Meesho ensures that the process is seamless.

If you’ve ever had second thoughts about a purchase, don’t hesitate to follow the steps outlined above. Meesho’s no-fee cancellation policy, clear refund process, and customer-friendly approach make it a reliable platform for shopping and managing orders.

Feel free to share your own experiences in the comments below!

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